Question 1

How do I book a private shuttle in Costa Rica?

Accepted Answer

You can book directly on our website by selecting your pickup and dropoff locations, date, time, and number of passengers. Payment is processed securely with bank-grade encryption and 3-D Secure authentication.

Question 2

What is your cancellation policy?

Accepted Answer

Free cancellation up to 48 hours before your scheduled pickup with full refund (minus 13% tax). Cancellations within 48 hours are non-refundable.

Question 3

Do you provide car seats for children?

Accepted Answer

Yes! We provide free car seats and booster seats upon request. Just let us know when booking and specify the ages of your children.

Question 4

How much luggage can I bring?

Accepted Answer

Our vehicles can accommodate standard luggage for all passengers. For groups with surfboards, golf clubs, or extra-large items, please mention this when booking.

Question 5

Are your drivers bilingual?

Accepted Answer

Yes, all our drivers speak English and Spanish. They are local Costa Ricans with extensive knowledge of the roads and destinations.

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